Press Release: Smarttask Introduces Next Generation Patrol Monitoring

SmartTask, the leading provider of employee scheduling and mobile workforce management software, has launched SmartBeacons to enable effective security patrol monitoring in large and busy public spaces. Using Bluetooth low-energy beaconing technology, SmartBeacons provide an alternative to NFC tags that previously were at risk of being vandalised or are not aesthetically acceptable for a location.

“NFC is now widely used for smartphone-based patrol monitoring solutions, because it is cost-effective solution that works well where close proof of presence is needed and a mobile device can easily scan a strategically-placed tag,” explains Paul Ridden, CEO of SmartTask. “However, there are situations where NFC simply does not work, so we have introduced SmartBeacons as a standalone option or a mix and match solution with existing tag technology.”

SmartBeacons have a range of around 30 feet, require minimal installation and have a three-year battery life. While more expensive than NFC tags, they are not prohibitively so, and they are ideal where a security company wishes to confirm that an officer has been in an area without the need for them to find and scan a tag. They can be fitted out of reach or sight, so are safe from tampering, and a security officer does not even have to take a smartphone out of their pocket to be detected.

Eboracum has become the first manned security business to use SmartBeacons, as part of a patrol monitoring solution at Vangarde Shopping Centre in York. The company’s security teams are tasked with regular patrols at the extensive site – including 339,000 sq ft of prime retail space – so it needed an accurate and durable tracking system that would provide high levels of visibility during opening hours.

Carl Nickson, Managing Director of Eboracum UK Ltd commented: “SmartBeacons are helping us to improve our transparency – increasing our successful scan rates as well as reducing office training requirements – in areas where it was just not practical with NFC tags. They are just another example of how SmartTask is applying innovative and emerging technologies to deliver real business benefits.”

SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.